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  • ISO 9001 Team Leader Training

    ISO 9001:2015 Quality Management Systems Team Leader training is a 4-day Exemplar Global Certified course that teaches the principles and practices of effective quality management systems (QMS) in accordance with the ISO 9001 family of standards and ISO 19011:2018, "Guidelines on Auditing Management Systems".


    Experienced instructors guide students through the entire audit process, from managing an audit program to reporting on audit results. Our qualified instructors will help you to enhance participant’s audit capabilities with the latest development of the ISO 19011:2018 standard. Students gain necessary auditing skills through a balance of formal classroom tutorials, practical role-playing, group workshops, and open forum discussions.


    Course Competency Units:

    • QM - Quality Management Systems
    • AU - Management Systems Auditing
    • TL - Leading Management Systems Audit Teams


    Learning Objectives:

    • Understand quality management definitions
    • Understand the requirements of the ISO 9001:2015 standard
    • Identify and assess business and process risks
    • Apply ISO 19011:2018 concepts, new terminology and guidelines
    • Understand the types of risks and opportunities associated with auditing
    • Initiate the audit and conducting opening meeting
    • Understand auditor responsibilities and principles
    • Understand ISO 19011:2018 requirements for audit programs
    • Conduct all phases of an audit using a risk-based approach
    • Identifying applicable compliance obligations
    • Communication during the audit
    • Apply the latest auditor techniques and identify appropriate use
    • Generate audit findings
    • Prepare audit conclusions
    • Conduct closing meetings
    • Reporting audit results
    • Conduct an audit follow-up


    Course Materials:

    • Students Receive course manual/materials and workbooks.
    • Students will need to come with a copy of ISO 9001:2015 which they can purchase at the ISO Store online.


    Who Should Attend:

    • Individuals interested in conducting first party, second-party, or third-party audits
    • Quality Directors, Quality Engineers, Quality Managers, other personnel responsible for maintaining the QMS
    • Health, Safety, and Environmental Managers
    • Cross functional team members of an implementation project


    Required Prerequisites:

    • A prior review of the ISO 9001:2015 standard

    • A prior review of the 19011:2018 standard

    • Internal audit experience

    • Knowledge of the Annex SL is suggested


    Course Deliverable:

    Courses are taught by instructors with subject matter expertise. Certificates of Successful Completion will be provided for students who are deemed "Competent" for each competency unit. Certificates of attendance are provided to those who do not pass the competency test(s). Students will be given the opportunity to retake the test(s).

    ISO 9001:2015 Team Leader Training

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