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  • ISO 9001 Internal Auditor Training

    The Quality Management Systems Internal Auditor training is a 3-day Exemplar Global Certified course that teaches the principles and practices of effective quality management systems and process audits in accordance with the ISO 9000 series of standards and ISO 19011:2018, "Guidelines on Auditing Management Systems".


    Experienced instructors explain the clauses of ISO 9001:2015 in detail and guide students through internal audits that are required for a quality management system. Students gain necessary auditing skills through a balance of formal classroom presentations, roleplaying, group workshops, and open forum discussions.


    Course Competency Units:

    • QM - Quality Management Systems
    • AU - Management Systems Auditing


    Learning Objectives:

    • Understand quality management definitions, concepts, and guidelines
    • Understand the purpose of the ISO 9000 family of standards
    • Understand the requirements of the ISO 9001:2015 standard
    • Understand the process approach
    • Apply ISO 19011:2018 concepts, new terminology and guidelines
    • Understand audit program requirements
    • Understand the types of risks and opportunities associated with auditing
    • Conduct audit activities according to ISO 19011:2018
    • Communicate effectively during the audit
    • Understand auditor responsibilities and competency requirements
    • Identify types of audits


    Course Materials:

    • Students Receive course manual/materials and workbooks.
    • Students will need to come with a copy of ISO 9001:2015 which they can purchase at the ISO Store online.


    Who Should Attend:

    • Quality Directors, Quality Manager, Quality Engineers, personnel responsible for maintaining the Quality Management System
    • Auditors from other disciplines
    • Health, Safety, and Environmental Managers
    • Cross functional team members of implementation projects


    Required Prerequisites:

    • A prior review of the ISO 9001:2015 standard

    • A prior review of the 19011:2018 standard

    • Understanding of Audit Principles

    • Knowledge of the Annex SL is suggested


    Course Deliverable:

    Courses are taught by instructors with subject matter expertise. Certificates of Successful Completion will be provided for students who are deemed "Competent" for each competency unit. Certificates of attendance are provided to those who do not pass the competency test(s). Students will be given the opportunity to retake the test(s).

    ISO 9001:2015 Internal Auditor Training

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